Live oven load
The load on each deck oven updates as tickets move, with thin crust and deep dish weighted differently so the number is accurate.
SIZ Group designs a pizza restaurant manager app that brings oven load, delivery times and comped items onto one screen. The general manager can step in during a Friday peak with facts in front of them, instead of walking the line to ask what is taking so long.
A general manager in a pizza restaurant works the floor and the pass at once. They greet tables, check a sour cream order and step in when a delivery driver is waiting at the door. Most of the information they need is in the heads of the cooks and the servers, and it arrives in fragments between tables.
The oven is the bottleneck. A deck oven that is full of thin crusts moves at a different pace from one loaded with deep dish, and the manager needs to see that load before tickets pile up. Without it, the decision to hold a delivery or open a second pass is made on instinct.
A pizza restaurant manager app gives that picture in one place. It shows the oven load, the delivery clock, the comped items and the weekend schedule, so decisions come from data the team already records.
The general manager will judge the app on whether it reflects service as it happens. A live oven load that lags by ten minutes is useless on a Friday, so the first test is whether the number moves when the kitchen moves.
They will also check the comp log. Every complimentary pizza or dessert should be recorded with a reason and the name of the person who approved it. A general manager who can see patterns in comps can coach the team without accusing anyone.
Finally, they will look at the delivery clock. The app should show how long each order has been waiting, and flag any ticket that has crossed the restaurant's own target.
At 6:40 pm the manager sees the oven load bar in amber and two delivery orders past the wait target. The app shows that both are thin crust pies waiting for the same oven, so the manager asks the expo to hold one pie and moves the other to the second deck.
At 7:05 pm a server logs a comped dessert for a table that waited longer than promised. The manager sees the entry, adds a short note about the wait and sends a quick message to the floor lead. The comp is now part of the record, not a conversation nobody remembers.
Before closing, the manager reviews the weekend labor schedule for Saturday and moves a driver shift forward to cover the late rush. The end of service report lists the peak oven load, the delivery waits over target and every comp with its approver.
The load on each deck oven updates as tickets move, with thin crust and deep dish weighted differently so the number is accurate.
Each delivery order shows how long it has been waiting and turns amber, then red, as it nears the restaurant's own target.
Every comp is recorded with a reason, the approver and the table, so patterns show up in the weekly report.
Expected covers for each weekend shift sit beside the scheduled staff, with late changes flagged before they go out.
The peak oven load, delivery waits over target and every comp are listed in one report at close.
Food safety remains with the health department. The manager app can record temperature checks and cleaning logs, but the restaurant's permit and local code decide what must be recorded and how long it is kept.
Scheduling rules matter too. Some cities require predictive scheduling notice and premium pay for late changes, and tip pooling has its own rules. The app should flag a shift change that breaks a rule the restaurant has set, while its employment advisor confirms which laws apply.
Driver records need care. Insurance, licence checks and vehicle inspections are kept with the employer's own paperwork, and the app should store only what the restaurant needs to schedule and dispatch.
The first mistake is building dashboards nobody opens during service. A manager who is working the pass cannot read a chart, so the screen that matters must show three or four numbers in large type.
The second is letting the comp log become a blame tool. If staff believe every comp is an accusation, they will stop recording them, and the data will be worse than before the app existed.
The third is leaving the delivery clock out of the oven view. Oven load and delivery wait are two halves of the same problem, and the manager needs to see both at once.
Mobile apps start at $4,500. The number of screens, the systems the app connects to, and the reports the general manager needs will set the final figure. That is worked out on the free scoping call and confirmed in writing before the build begins.
Start with the oven load view and the comp log, since those two solve the most urgent service problems. Add the delivery clock and the weekend schedule once the team uses the first two every night.
Usually yes. The load is estimated from the tickets that have entered each oven and their stage, which the kitchen already updates. Where the point of sale or kitchen display system offers an API, we read the tickets directly. Hardware sensors are not needed for the first version.
The roles you choose can record comps, and the general manager or owner approves them. Every entry keeps its reason and approver, so the record can be reviewed at any point without relying on memory.
It shows the delivery clock and the driver on each order, and it flags delays early. The app does not replace the marketplace tablets used by apps such as DoorDash or Uber Eats, and it keeps your own driver shifts separate from theirs.
Post-launch support covers fixes, new reports and changes to targets, such as the delivery wait limit. Each change is confirmed in writing first, so the restaurant knows what it has agreed to.
Book a free scoping call and we will agree which service numbers matter most to you. Call +1 254 323 2698 or email info@sizgroup.com to set a time.