Fitting slot picker
Slots are sized to the job, so a set-of-four fitting never lands in a quick-rotation window.
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Booking and Intake Website for Tire Shops
A booking and intake website for tire shops lets drivers reserve a fitting or rotation slot, confirm the tire size and note any TPMS or lug nut concerns before they arrive. SIZ Group plans and builds it so the counter stops juggling walk-ins, phone bookings and a stock list kept on sticky notes.
01
How tire work flows today and where bookings get lost
A typical tire shop takes bookings by phone, handles walk-ins at the same counter and checks stock on a separate screen. Staff often learn the tire size only once the car is on the lift, so a fitting planned for four tires turns into a stock call and a second visit. Calls during a busy Saturday go unanswered, and the customer books somewhere else.
The breakdown sits in the handoff between the phone, the counter and the stock list. Without one record, the front desk cannot tell whether a driver needs a set of four or a single patch. A booking form that captures the size and quantity before the slot is confirmed removes most of that mismatch.
- Slot length set by the job: fitting, rotation or balance
- Tire size and a set-of-four or single-tire choice
- TPMS sensor and lug nut questions on the intake
- Confirmation with a reminder before the visit
- Reschedule link on every message
02
Fitting in with the systems tire shops already use
Shops using a point-of-sale tool and a shop management package, often Tekmetric or Shop-Ware, can push bookings onto the board the counter already watches. The distributor portal stays separate for stock, and the map listing carries the booking link. Export options vary, so the fields are confirmed on the scoping call.
Where there is no connection, bookings can be exported as a daily list for the counter, and stock checks stay with the distributor. A fitment lookup can help the form suggest a size, but the technician still confirms the size against the car before fitting. Keeping that rule in writing prevents a wrong-size fitting.
03
Rules for consent, payment and tire disposal
Reminders by text need the driver's permission, and the form should keep a timestamped record of when it was given. Phone numbers and vehicle details should be seen only by counter staff who need them, with a retention rule for old files.
Deposits and prepaid fittings should run through a hosted payment page. Disposal of old tires follows environmental rules that vary by state and locality, so the site should describe the shop's policy in plain words and never promise a free service the shop does not offer. Forms must work with a screen reader under WCAG 2.2.
What you get
Key features
Tire size and quantity
Size, number of tires and TPMS details are captured before a time is confirmed.
Walk-in and phone sync
Online bookings appear on the same board as walk-ins and phone calls, so the counter sees one queue.
Confirmations and reminders
Email and opt-in text messages carry the time, the address and a reschedule link.
Swap season windows
Seasonal swap slots open on a set date and close once the lifts are full.
Waitlist
When the book is full, drivers join a waitlist instead of leaving the site empty-handed.
04
Seasonal peaks and how the calendar copes
Tire shops see two big surges each year. Late autumn fills with winter swaps, and early spring fills with the switch back to summer tires. Potholes after a hard winter bring a wave of flat repairs, and a sudden hailstorm can send a line of drivers to the shop for new tires.
The calendar should cap bookings by bay and by lift count, not only by the number of cars. Swap windows can open early and close on a set date, and a waitlist catches drivers when the book fills. A notice on the booking page can explain longer waits during a storm week without any change to the site itself.
05
What drives the cost and how to hold the scope
Service types, slot rules and any sync with shop software or a distributor ordering system set the cost. One fitting booking with an intake form is the simplest build. Pricing runs from $300 to $2,200, depending on scope, and the figure is confirmed in writing after the free scoping call.
Stock and fitment links take the longest to build, since each needs careful mapping and testing. Most delays come from the shop's own lists, meaning the services it offers and the lift count in each bay. Those inputs get agreed in writing before the build starts.
- Number of service types and their slot lengths
- Connection to shop software or the distributor's ordering system
- Fitment lookup and size confirmation rules
- Text reminder and consent handling
- Swap season windows and waitlist rules
06
Measuring whether online bookings are filling the bays
Count online bookings, phone bookings and walk-ins each week, along with the share of fittings that show up as pre-booked. A healthy site raises the pre-booked share while cutting unanswered calls. Compare swap season with the rest of the year to see the real effect.
Watch the average wait at the counter and the number of customers who reschedule. If reschedules climb, the confirmation wording or the slot lengths probably need work. A short monthly review of these figures shows whether the site is earning its place.
Will a booking and intake website for tire shops show what we have in stock?+
Not by default. Stock changes through the day, and showing it online can promise tires that are gone by the appointment. The form captures the size and quantity, and the counter confirms availability with the distributor before the slot is final.
Can a customer book a rotation without a full fitting?+
Yes. A rotation or balance has its own shorter slot and its own intake questions, so it does not block a longer fitting slot. The office can change the length of each service from the admin screen.
How does the site handle a driver who does not know the tire size?+
The form accepts the vehicle year, make and model and asks for a photo of the sidewall if the driver has one. The technician confirms the correct size from the car before fitting, and the booking notes any change.
Does the site need to store vehicle records?+
It can keep vehicle details for each visit and for repeat customers who opt in. Records sit behind restricted access and are removed when the retention rule says so. We set that rule with the owner during scoping.
How much does a tire shop booking site cost?+
A single fitting booking with an intake form costs least, while seasonal windows, a waitlist and a software link cost more. The exact figure is written down before any build work begins.
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Let's make it happen
Fewer waits at the counter, fewer lost fittings
Start with a free scoping call to map service types, slot lengths and intake questions. Scope and price follow in writing.