Assigned work queue
Each technician sees open jobs sorted by unit priority and due time, with parts notes and the last meter reading on the same screen.
SIZ Group designs and builds a fleet maintenance staff operations app that puts assigned work, digital inspection checklists and photo evidence on every technician's phone. It follows how your shop actually closes a unit, from the first meter reading to the final sign-off.
Fleet maintenance companies rarely search for a staff app by its full name. The person typing is usually an operations manager who has just lost a pre-trip form in a cab, or a shop owner tired of a whiteboard that nobody updates. They look for phrases such as fleet maintenance staff app, mechanic work order app and vehicle inspection checklist app, then weigh a custom build against the driver modules bundled with their current maintenance software.
That comparison decides the shape of the project. Before any screen is designed, we would ask which jobs the current system already handles well and which ones fall apart on a phone in a bay, usually inspection capture and photos. We would build those parts first. A narrower app reaches the shop floor sooner and stays cheaper to maintain as the trucks and trailers in the yard change.
An operations manager signs off when the app makes the morning board trustworthy. Every open job should have one named technician, a unit number and a due time, and overdue work should appear without anyone calling the yard. If a tractor is waiting on brake work at seven, the lead tech should see it before the first walk-around begins.
They will also test the records. A post-service checklist should never close with blank items, and a photo of a worn steer tire should land on the correct unit, not in a shared folder. Those details matter because roadside inspections and warranty claims depend on what was recorded at the time of the work, not what someone remembers weeks later.
Most fleets already run several systems: a maintenance platform that holds preventive maintenance schedules, a telematics service that reports mileage and engine hours, an inventory list for filters and brake pads, and accounting in QuickBooks or something similar. Fleetio and Samsara are two platforms fleet managers commonly use, and Geotab is another telematics product with wide adoption. We do not assume your setup matches any of them.
The first step is an inventory of those systems during the free scoping call. If your maintenance software offers a documented API, the app can pull the unit roster and open work orders directly, so nobody retypes a VIN. If it does not, we propose a scheduled import from an export file and write that limit into the scope, so it is clear before any build work starts.
Each technician sees open jobs sorted by unit priority and due time, with parts notes and the last meter reading on the same screen.
Pre-trip, post-service and PM templates with required fields, so a missing item is caught before the unit goes back into service.
Photos attach to the line item they document, with the unit number, technician name and time recorded automatically.
Status changes and notes pass to the next shift and the service writer, so the next person never starts from zero.
Checklists and photos save to the device when signal drops in the back lot, then upload once the phone is back in range.
A clean unit list is the starting point. We need unit numbers, VINs, make and model, current odometer or engine hour readings and a flag for units that are out of service. Your current inspection forms matter just as much, including the paper driver vehicle inspection report if you still use one, because your staff will expect the app to follow the same order of checks they already know.
Access comes next. Please name who can mark a job complete, who may reassign work between shifts and who is allowed to view photos of brake or steering components. We keep those roles narrow, so a yard driver can file a defect report but cannot close a repair order that a lead tech has not signed.
Our mobile app work starts at $4,500, and the final figure depends on what the first release must do. The biggest drivers are how many user roles the app supports, whether it connects to your maintenance or telematics system, whether it has to work in a back lot with weak signal, and whether you want iOS and Android launched together.
We control scope by splitting the work into a first release and later phases. Assignments, checklists and photo capture usually come first. Reporting dashboards, parts requests and telematics alerts can wait until the crew has worked with the first release for a while. The scope and price are confirmed in writing before the build starts, so every new request becomes a visible decision rather than a surprise on the invoice.
An app only helps if the lead tech opens it at six in the morning. We recommend a short session in the bay on a real unit, rather than a slide deck in the break room. Mechanics learn fastest when the first checklist they complete is one they would do anyway, such as a post-PM walk-around on a unit that is already on the lift.
Choose one champion per shift who answers questions and reports anything that slows the crew down. Take the paper checklists off the wall on day one, because running both versions side by side is the quickest way to lose trust in the new one. Review adoption every week for the first month and fix the friction you find before adding anything new.
Often, yes. We check the device mix during the scoping call, because some shops issue rugged handsets while others allow personal phones with a managed app. That choice changes the security settings and the cost of support, so we agree on it in writing before the build.
Usually not. The app handles the mobile side of assignments, checklists and photos, while your maintenance system stays the record for schedules and billing. If you want the app to replace a tool, we will say so in the scope and show how the data moves across.
Photos and records sit behind named logins with role-based access, so a yard driver cannot browse brake photos from other units. Data is encrypted in transit and at rest, and we agree on a retention rule with you so old records are removed on schedule.
Post-launch support is available. Most fleets keep a small support arrangement for bug fixes, new unit types and changes to checklist templates, because inspection rules and fleet makeup shift over time. You choose the level of support, and it is priced in writing.
Tell us how your shop assigns and closes work today. We will send a written scope and price before anything is built.