Bay load board
Every bike shows its bay, stage and expected finish, giving the manager a quick read of the floor.
A motorcycle shop management app shows the general manager bay load, parts delays, quotes waiting for approval and the spring backlog. SIZ Group builds it on iOS and Android, with a dashboard the manager can open anywhere.
A multi-bay motorcycle shop often runs a few bays, a parts counter and a front desk that also takes phone calls. A bike is booked on paper, moved to a bay by hand and waits on a backordered part that nobody flagged. The general manager learns a bay is blocked only when a rider asks why the bike has not moved in three days.
Stalls pile up in the spring. A commissioning backlog builds, the parts counter runs short on filters and brake pads, and the lead technician splits attention between the lift and the phone. The manager needs a view of that backlog while it is forming, not at the end of the week.
Start with the view the manager checks each morning: a motorcycle bay load board that shows each bike's stage, a parts delay list and any quotes waiting for rider approval. Those three views show most of the shop's daily risk without extra reports.
Hold back marketing dashboards, commission calculations and a detailed parts backorder report until the core views are trusted. Once the team relies on the numbers, the extra screens help the manager plan. Until then, they only add reading time to a busy morning.
On a Monday in April, the parts counter flags that a fork seal kit is on backorder. The manager's app shows the three bikes waiting on that kit and the two technicians free for other work on the bay board.
The manager moves one technician to a carburetor sync on a different bike and asks the service writer to message the affected riders. Each rider's status shows waiting for parts with a revised date, so the front desk fields fewer calls on the same morning.
On Wednesday the kit arrives. The bikes move back onto the board, and the delay is recorded against each job. The weekly summary shows how many bike-days were lost to the backorder, which becomes the case for stocking that item sooner next spring.
Every bike shows its bay, stage and expected finish, giving the manager a quick read of the floor.
Backordered parts appear with the bikes they hold up and the date the supplier has promised.
Quotes awaiting rider approval sit in a list, oldest first, with any changes highlighted.
Commissioning and repair backlog by week, with bike-days lost to waiting parts or quotes.
Rider records hold personal and vehicle data, including VINs and contact details. The app should show the VIN only to roles that need it, limit contact details to the front desk and keep an audit trail on quotes and approvals. A quote that changes after approval should always leave a visible record.
Waste oil, solvents and used batteries are regulated in many areas, so where local rules require disposal logs, the app should hold them with the work order. Brake and steering work carries safety stakes, so each sign-off should record the technician and the time, not just a check mark.
Before the build, the shop provides its bay list, the work types each bay handles, its labor times for common jobs and the parts suppliers it orders from. Those inputs decide how the backlog and parts delays appear on the board.
Access to the parts catalog and the accounting package is granted by the owner. Quote limits are agreed with the manager, so anything above a set value gets a second look before it reaches the rider.
Cost tracks the number of bays, the parts integrations and the reports the manager expects. Each supplier feed, each approval rule and each bay view needs building and testing. A shop with three bays and one supplier is a different size of job from a shop with six bays and four suppliers.
Build the first version around the three core views and one parts feed. Add reports and extra suppliers in a later phase, once the manager has used the core screens for a few weeks. The price is set after the scoping call, and the written scope names every feed and view before work begins.
The shop software remains the record of work orders, parts and invoices. The management app reads those records and shows how the day is going across them, so the general manager does not need to run reports by hand.
Yes. The bay load board lists each bay, the bike in it and its expected finish, and it can be filtered by technician or service type. Shops with a separate storage or yard area can add that area as its own board.
A parts line on the work order can be marked backordered, and the expected arrival date comes from the supplier or the parts counter. The affected bikes stay flagged on the board until the part is fitted.
The change is logged with its reason and time, and the rider receives a new quote in the app. Nothing new is charged until the rider approves it, so the record shows exactly what was agreed.
The general manager and the lead technician see the full shop. The front desk sees rider contacts and quote status, while technicians see their own bays. Each person's view follows their job, and access changes are kept on file.
Walk us through your bays and parts flow, and we will outline a first board your team can react to.