Assignment board
Unassigned jobs sit at the top of the queue, and the manager drops each one onto an inspector whose license and calendar fit.
SIZ Group would build a home inspection manager app that lets the general manager see every open inspection, which inspector holds it and whether the report is ready to send. The aim is to catch a late report or a double-booked inspector before the buyer's agent calls asking where the report is.
A home inspection company sells one appointment with three parts: the on-site walk, the write-up and the delivered report. Each part can slip without anyone noticing, because the booking calendar only records the first one. A manager who checks the calendar sees a full Tuesday but not the four reports still waiting on photos.
The pressure comes from the people on the other end. Buyers and their agents expect the report soon after the inspection, and a slow delivery can hold up a closing. The general manager is usually the one who takes the call and needs an answer in seconds, not a search through three inboxes.
Inspectors also drive. Two inspections on opposite sides of a metro area in one morning can cost hours, and a manager with a map view of the day can spot a mismatch before a second inspector is sent across town.
The walk-through starts when a buyer's agent books through the request form. The app creates a job with the property address, square footage, year built and any add-ons such as radon testing or a sewer scope, then places it in the manager's queue as unassigned.
The manager assigns the job to an inspector whose license and calendar fit. The inspector receives the address, the access contact and lockbox instructions on a phone. On site, the checklist and photos are timestamped section by section, so the manager can see progress without making a call.
Back at the office, the draft report appears in the queue flagged for review. The manager checks that each section has photos and that no item is left unrated, then releases the file to the client. The delivery time is logged against the job, so late reports stand out the next morning.
Most inspection companies already run reporting software such as HomeGauge or Spectora, and their inspectors know those tools well. The manager app should sit beside them rather than ask inspectors to learn a second report format. We would first confirm what each reporting tool can export or expose, then decide where the manager's view pulls its data.
Scheduling usually lives in a calendar or a booking tool, and billing sits in QuickBooks or a similar accounting package. Where a clean connection is missing, the app should show the manual step openly, such as a status the office confirms, instead of hiding a gap behind a sync that fails quietly.
Unassigned jobs sit at the top of the queue, and the manager drops each one onto an inspector whose license and calendar fit.
The app flags any report with unrated items or missing photos before it is released to the client.
Reports past their agreed delivery time appear in a separate list each morning, so nothing ages quietly.
A forward view shows booked hours per inspector, with buffers between jobs in the same area.
Agents and clients receive a short page with the current inspection and report stage, with no login needed.
Many inspection companies find that bookings peak in spring and early summer, when families move before the school year, and slow down in winter. Demand also arrives in bursts when a lender or a large brokerage sends a batch of files. The app should show forward load by day, with each inspector's remaining capacity, so the office can decline or move a booking early.
Seasonality changes what buyers ask for. In winter, heating, pipes and roof condition come up more often, and same-day slots become a sales point. In peak months, the queue must absorb reschedules from agents who learned about the closing date late. A simple buffer rule between inspections in the same neighborhood keeps the schedule honest.
Weather is the other swing factor. A hailstorm or heavy rain can force a roof or exterior inspection to move, and the app should make that change a one-step action that notifies the agent automatically.
Cost is driven by how many roles log in, which integrations exist and how many screens the manager needs. An inspector app with photos and a checklist costs more than a manager view alone, and an admin area for pricing rules adds more work again. Pricing starts from $4,500, and the written scope spells out what each role and screen adds.
Timeline depends on the same factors and on how quickly decisions reach the team. Scope creep usually comes from new report fields or extra roles added after design sign-off. We would list those as a separate phase so the first release stays on course.
The free scoping call is where that line gets drawn. We look at the inspection types you sell, the report template and the people who approve changes, then put the agreed scope and price in writing before development starts.
An app nobody opens is expensive. Start with the two groups who feel the pain most: the office staff who take calls and the inspectors who finish each job in the field. Show them the queue on the first day, and retire the spreadsheet on a fixed date so the team is not running two systems at once.
Agents need a simple view too. A link in the booking confirmation that shows the inspection status and the expected report date cuts down on the calls the office answers. Keep that page plain and test it on a phone, since most agents read messages between showings.
Train from real jobs rather than a demo script. A lead inspector can walk a new hire through a live property, and post-launch support helps the office tune the queue after the first heavy week.
You may not need the full build, but a manager view still helps. Two inspectors can double book a Saturday, and a finished report can sit unchecked for a day. A focused version with the assignment board and the late report list is often enough to start, and it can grow later.
Yes, and that is the intent. The app should sit beside the reporting tool rather than replace it on day one. We would confirm what the current tool exports, then decide which report statuses the manager view can read.
The starting point is $4,500. The final figure rises with the number of roles, the screens the manager needs and whether the inspector app is native or cross-platform. The written scope sets the figure once the free call is complete.
Write down the three decisions the manager makes every morning, and build those first. New requests go into a later phase with their own scope and price, so the first release ships with what the office needs to run the day.
Book a free scoping call. We will look at your booking flow, inspector roles and report stages, then send a written scope and price.