Estimate Request With Photos
Homeowners describe the project and upload pictures of each side of the house, so the estimator arrives knowing about rotted sheathing or tricky gables.
We design a siding company customer app that lets homeowners request an estimate, confirm an install window, approve colors and check where their re-side stands without calling your office three times a week.
Most residential jobs a homeowner books are over in an afternoon. A full re-side is different: a measure visit, a color and profile decision, a material order, a possible HOA review, then a crew on the house for several days. Every gap between those steps is a gap where the homeowner wonders whether anything is happening.
That anxiety turns into phone calls. The office manager fields questions about whether the fiber cement has arrived, whether the crew will still come if it rains, and whether the shutters go back up in the same spot. A self-service app answers those questions before they are asked, which frees the office for estimating and ordering.
There is also money tied to the timeline. A deposit is usually paid long before a single panel goes up, and the homeowner wants proof that the job is moving. Showing each stage clearly protects that trust during the stretch when nothing is visible from the street.
Siding buyers rarely decide in one sitting. They collect two or three quotes, compare vinyl against fiber cement or engineered wood, and walk the neighborhood looking at houses that were done recently. Many arrive after a hail or wind event, with an insurance adjuster's report in hand and a deadline on the claim.
That means the app has to serve someone who is still deciding, not only a signed customer. A clean estimate request with photo upload, a place to keep the color samples they liked and a record of the quote helps your company stay in the conversation while competitors send a PDF and wait.
Storm buyers need something extra: a clear way to attach the claim number, the adjuster's scope and any supplement requests. When the homeowner can see what the insurer approved next to what your estimator recommended, the conversation about upgrades like house wrap or new soffit gets easier.
Plenty of exterior contractors already track leads and jobs in a CRM built for the trade, such as JobNimbus or AccuLynx, and many measure houses with Hover or EagleView reports. The customer app should read from those systems rather than create a second copy of every job that someone has to keep in sync by hand.
Where an API exists, we would pull job stage, appointment dates and documents into the app and push new requests back as leads. Payments and invoices often live in QuickBooks, so a deposit receipt can appear in the app without anyone retyping it. We confirm each connection during scoping before we commit to it in writing.
Homeowners describe the project and upload pictures of each side of the house, so the estimator arrives knowing about rotted sheathing or tricky gables.
Customers choose from open measure slots and confirm install windows the office releases, with weather holds shown clearly.
A saved record of the siding color, trim color and lap style the homeowner approved, signed off before materials are ordered.
Plain stages such as materials ordered, crew scheduled, tear-off started and final walkthrough, updated from your dashboard.
The contract, insurance paperwork, permit and manufacturer warranty registration stored in one place the homeowner can find years later.
Notices to move patio furniture, leave the side gate open or park away from the dumpster spot arrive the day before the crew does.
Mobile apps with SIZ Group start at $4,500. The final number for a siding company customer app depends mostly on integrations, the number of job stages you want to show and whether homeowners pay deposits inside the app. A read-only status screen is far simpler than two-way scheduling tied to your crew calendar.
The other driver is how much the homeowner can change on their own. Letting someone pick from your current vinyl color chart is straightforward. Letting them swap from Dutch lap to board and batten after the order is placed needs approval rules, and those rules take time to design properly.
To keep scope steady, we would launch with requests, appointments and status, then add financing applications, warranty registration and referral features once the first version is in daily use.
Adoption starts at the kitchen table. When the estimator finishes the measure, they can help the homeowner install the app and show where the quote and color selections live. That two-minute handoff does more than any email campaign sent afterward.
Inside the company, the office manager needs a reason to point callers to the app instead of answering directly. Updating job stages from the admin dashboard should take fewer clicks than the phone call it replaces. If it does not, staff will quietly go back to texting from personal phones.
Expect some homeowners, often older ones, to keep calling. The app should send the same updates by text so nobody is left out, and the office can track which customers prefer which channel.
Start with inbound call volume about job status. Count those calls for a month before launch and again after, so the comparison is your own data rather than an industry estimate. A drop there is the clearest sign the app is doing its job.
Next, look at estimate requests that arrive with photos and complete contact details, and how quickly those turn into a scheduled measure. Track how many signed jobs needed a reschedule because the homeowner was not ready on install day. Finally, compare online review requests sent through the app against your previous follow-up method.
It replaces most of the status calls, emailed PDFs and texted photos that currently pass between your office and homeowners. Estimating and ordering still happen in your existing systems. The app becomes the homeowner's single place to see what is happening.
Yes, if you want that. We would connect a payment processor and send receipts to your accounting system. Some contractors prefer to keep payments outside the first version and add them later.
It can. We would add fields for claim numbers, adjuster scopes and supplement status, and show those only on jobs flagged as insurance work so retail customers see a simpler screen.
Homeowners use both, so we normally build with a cross-platform framework like Flutter or React Native. That gives you one codebase for both stores and keeps maintenance costs down.
We hold a free scoping call, walk through your current job stages and the questions customers ask most often, and rank features by how many calls each one would save. Scope and price are then confirmed in writing.
Book a free scoping call and we will map your estimate, scheduling and job stages into a customer app your office can maintain without extra staff.