Care level pages
Separate pages for independent living, assisted living, memory care and skilled nursing, each explaining what the next step looks like.
A lead generation website for senior placement agencies answers the first questions a worried family asks, such as which care level fits, how the agency is paid and how fast a move can happen. SIZ Group builds the pages and forms so each inquiry reaches an advisor with the details needed for a prompt, useful call back.
Most placement inquiries arrive in a crisis. A hospital social worker needs a bed for a patient leaving tomorrow, or an adult daughter discovers her father cannot be left alone overnight. The family searches for help with one specific need, calls the first agency that looks credible and expects a sensible conversation. A directory listing shows a name and a phone number, but it does not explain the agency, and the family rarely reads past the first screen.
Your own site does the work a listing cannot. It shows the care levels you place into, the areas you cover and the way the agency is paid.
Inquiries usually come in through a phone line, a web form that lands in a shared inbox and a handful of referrals from partner communities. An advisor picks up the call or the email, asks a run of questions about the person's health, budget and timing, then checks which communities have a suitable opening. The tour is booked by phone, and the summary goes out by email days later.
The breakdown happens at the first contact. The phone number is hard to find on mobile, the form asks for medical history before anyone has spoken with the family, and urgent inquiries wait in the same queue as research calls. A family who needs a move this week will not wait for the advisor to get round to a routine email.
The owner will judge the site on whether it produces calls that turn into placements, not on how many visitors it attracts. Test four cases before launch: a discharge needing a move within days, a family researching options for next year, a request for a community outside your service area and a referral from a partner. Each should end with a clear next step, and the lead record should show the care level, the timing and the source.
The marketing manager needs the same records to see which pages bring the calls that matter. Every form and phone click should carry the page it came from, so the team can tell whether memory care visitors or independent living visitors are worth more effort.
Separate pages for independent living, assisted living, memory care and skilled nursing, each explaining what the next step looks like.
A short form that captures care level, earliest move date, area and callback time, with discharge requests flagged for the advisor.
A plain explanation of how the agency is paid, placed high on the page where families look for it.
Shows the cities and counties the agency serves, so a planner knows within seconds whether a patient can be placed.
Sends each new inquiry to the right advisor by email or text, with urgent cases highlighted at the top.
Records the page, search or partner that brought each call, so the team can see which pages earn placements.
A hospital discharge planner searches for a memory care option near her hospital on a weekday morning. She lands on the memory care page, which explains the approach, the staffing and the way placement works. She fills in a short form with the patient's current care level, the earliest date he can move, the area she wants and a callback time that suits her shift.
The inquiry reaches the advisor's queue with the discharge date highlighted. The advisor calls back promptly, names two communities that match the need and asks for the family's preferred tour window. The planner receives a summary with the options the same day, which she can pass to the family without repeating the story. The agency logs the referral against the source page.
Placement pages need specifics that build trust quickly: the communities you work with, the care levels you place into, the areas covered and a plain statement of how the agency is paid. Families often assume placement help is free, so explain whether a community pays a referral fee before the first call, in words a stressed adult child can follow.
Ask each partner community for approval before you list it, and keep the list current when units close or fee ranges change. Collect written permission for any family quote, and add a note that availability and fit depend on assessment. Do not name a community in a testimonial unless that community has agreed.
Track the numbers your advisors already care about: inquiries received, calls completed, tours booked and placements that move in. Compare them by source page and by month, since placement demand follows hospital admissions and family events rather than a neat weekly pattern. A good result is more qualified calls per month, meaning a real care need, a timing window and a budget the agency can place.
Review how long urgent inquiries wait before the first call. If discharge cases sit for a day, the form or the routing needs work, even when the monthly total looks healthy. Ask advisors which questions they repeat, and move those answers onto the page.
We confirm the timeline in writing after the scoping call, once the number of care level pages and the CRM connection are agreed. A site with core pages and one form is a smaller job than a multi-area site with a CRM feed. The scope sets the schedule, so we set it out before work begins.
Most families respect a clear explanation, and many expect one. Stating how the agency is paid, early and in plain words, tends to build more trust than hiding it. Have counsel review that wording, because the rules on referral compensation differ from state to state.
Keep the first form to the care level, timing, area and a callback number. The advisor can gather medical details on the phone, or through a secure upload once the family agrees to share them. A long form at the start loses urgent families.
Yes. Each form and phone click can be tagged with the page it came from, so the team sees which care level or area produces placements rather than just inquiries. Those numbers guide what to expand next.
Not at first. Start with the areas where the agency already places families, then add city pages once a real pattern of inquiries appears. Thin pages for places you rarely serve do not help the ones you do.
Start with a scoping call, which is free, to map your care levels, areas and advisor routing, and we will outline the pages and forms that turn urgent searches into conversations.