Tour booking by property
Tenants and their advisors pick a property, a date and a time window, and the request is checked against the broker's calendar.
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Booking and intake website for commercial brokerages
A tenant touring three industrial buildings on one morning needs site access, a clear brief and a confirmation that the building manager knows they are coming. This booking website for commercial brokers schedules property tours, collects tenant requirement details and sends confirmations, scoped with you on a free call.
01
Proof a booking website for commercial brokers must give the office manager
The office manager signs off once the site can take a tour request from start to finish without anyone copying details into a calendar. Each request should carry the property, the requested time, the attendee names and the broker who will lead the tour. The confirmation should go out at once, and the building management office should receive the access list in the same step.
Intake quality is the other check. Size, use, timing and lease preference should land in fields the broker can sort, and a non-disclosure agreement must be signed before confidential details appear. We agree those tests in writing during the scoping call so approval is not a matter of taste.
02
Software already open on a broker's desk
Most commercial offices keep property data in CoStar or LoopNet, relationships in Salesforce or Follow Up Boss and diaries in Outlook or Google Calendar. Some also run Yardi for buildings they manage. We would confirm those tools during the scoping call so tour bookings land in calendars brokers already check. Those tools already hold the building and tenant details the tour booking needs, so duplicating them is wasted effort.
Booking should read broker availability from those calendars and write each confirmed tour back to them. Building access lists can go by email to the property manager, or through a tool the building team already uses. Keep the first release simple and connect only the systems the office truly relies on.
03
Errors that cause wasted tours
The first mistake is a single calendar link with no property attached. A tour booked without the building and suite number creates an access problem and a wasted morning for the broker. The booking should always pick a property first, then offer a time that works for that building. A tour request that names the building and suite gives the building team what it needs to prepare access.
The second is collecting confidential detail before consent. A requirement form that asks for a tenant's budget or expansion plans in an open field exposes information that belongs under a confidentiality agreement. The third is leaving the building management office out, which turns every tour into a phone call on the day.
- Tour bookings made without a building or suite attached
- Confidential requirements collected before an NDA is signed
- Building management left out of the access process
- Booking screens that show a broker's full calendar
What you get
Key features
Instant confirmations
Each booking sends a confirmation with the broker's name, the suite and the parking or entry instructions.
Tenant requirement intake
A short form captures size, use, timing and lease preference, with the fields the broker needs to qualify the inquiry.
NDA step
Confidential property details are shown only after the visitor agrees to the non-disclosure terms.
Building access lists
Access details for each tour go to the building management office before the visit.
Reschedule and cancel
Visitors change or cancel a tour inside the rules you set, and the broker is notified at once.
04
How the budget for a tour site takes shape
A booking site for a commercial brokerage is priced from $300 to $2,200. The property page count, the number of intake questions and any calendar or CRM links move the figure within that span. Fixing the property list early keeps the spend predictable.
Dates depend on scope, so no deadline appears in this plan. Keep spend steady by fixing the property list and intake questions before design begins, and log every late addition as a later phase item. Support after launch covers updates to property pages and forms.
05
Starting with one building
Begin with one building and one broker who already handles many tours, then extend the booking flow to the rest of the portfolio once confirmations and access lists run cleanly. Keep the old request email open for two weeks, and reply to it with a link to the new form, so tenants learn the new route without losing a request.
Brokers will use a tool that shows them their own diary and nothing extra. A short walkthrough at the desk, with a real tour request booked live, convinces people faster than a slide deck. We would review the first month of requests with the office manager and remove any question that tenants skip. A short walkthrough with a live booking usually settles the questions brokers have before the first week ends.
06
Signals that show the tour calendar is filling
Track how many tours are booked through the site compared with email and phone, how many are confirmed without a call and how long the average request waits for a reply. The office manager should also see how many requirement forms are complete enough for the broker to act on without a follow-up.
Commercial outcomes take longer to show. Watch how many booked tours lead to proposals and how many proposals lead to signed leases across a full leasing cycle. We would set those baselines from real data in the first months rather than promise a conversion rate in advance.
- Tours booked and confirmed without a phone call
- Requirement forms complete enough to act on
- Access lists sent to building teams before each tour
- Average time from request to confirmation
Can a booking website for commercial brokers control which brokers take which tours?+
Yes, each property can be linked to the brokers who cover it, and the booking flow only offers times from those calendars. Overrides for a senior broker can be set by role. The rules are agreed during the scoping call and tested before launch.
Will the building management office need an account?+
Usually not. Access lists can arrive as a standard email or a shared document the building team already uses. If a building team wants its own login, that can be added later as a separate phase.
What happens if a tenant's requirements are incomplete?+
The form can require the essential fields and keep the rest optional. An incomplete request still reaches the broker, who can follow up by phone. We would decide the required fields with the brokers so the form does not block a good inquiry.
Can the site hold confidential property details?+
It can show details only after a visitor agrees to the non-disclosure terms, and those terms should be drafted or approved by your counsel. The site is not a secure vault for documents, so large files belong in a separate, controlled data room.
What is the range for a tour booking site?+
The site falls somewhere between $300 and $2,200. Property pages, intake questions and calendar links set the total, and each extra integration is priced separately. Our written scope arrives after the free scoping call.
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Let's make it happen
Fill your tour calendar with qualified visits
Send one week of tour requests and we will show how the booking flow would have handled each, with scope and price in writing.