New-patient request
Captures the complaint, onset, location of pain and whether an accident was involved.
Many chiropractic patients want to be seen within a day or two, and they expect the intake to be finished before they walk through the door. This booking and intake website for chiropractic practices lets them request a time, complete their forms and confirm an exam without tying up the front desk.
A new patient often calls with a sore neck and asks for the next new patient chiropractic exam, which usually means a few minutes of shuffling the schedule at the front desk. The receptionist checks the doctor's calendar, asks about the complaint, confirms insurance or cash pay and then hands over a clipboard with several pages of forms to fill in while the patient waits.
Intake forms are the bottleneck. Pain diagrams are drawn by hand, the history is repeated on a tablet, and the patient cannot remember when the back problem began or which medication they take. By the time the doctor enters the room, the exam has slipped and the afternoon schedule has slipped with it.
A patient in pain usually wants a visit that week, so the booking page has to show availability before anything else. They look for the first open same day chiropractor appointment, the insurance accepted or the cash rate and whether they can finish forms before arriving. A page that makes them phone for a time often loses them to a practice that lets them book in two taps.
For this project, the public booking flow needs to show new-patient exam slots apart from follow-ups, explain the exam in plain words and let the patient upload imaging or records from a previous provider. A clear note about what to bring, including photo ID, the insurance card and any recent scans, keeps the first visit from starting late. Patients who are unsure what to bring tend to call anyway, so the list should be short and specific.
Start with a new-patient request that captures the complaint, when it started, where the pain sits and whether an accident was involved. Add the chiropractic intake forms, a pain body diagram and the consent forms, all completed before the visit. An insurance card upload and a cash-pay option round out the first version.
Show availability by doctor and location, and send a confirmation with the arrival time, the forms link and the cancellation policy. Chiropractic appointment reminders by email or text help patients keep their visit, but the first release can run without them while the core booking path is tested.
Captures the complaint, onset, location of pain and whether an accident was involved.
Medical history, pain diagram and consent completed at home before the first exam.
Accepts imaging and records from a previous provider as secure files for the doctor.
Shows real availability for each doctor and location, separated by visit type.
Lists arrival time, what to bring, the forms link and the cancellation policy.
A separate path for crash-related visits with its own questions and paperwork.
We need the exam types and their lengths, the doctors who see new patients and the locations each one covers. Your office manager should confirm the insurance plans accepted, the cash rates or membership plans you want shown and any rules about same-week exams.
Send the current intake packet, the consent language your attorney has approved and the list of questions your staff must ask at the desk. Share the holds, reminders and cancellation rules from your scheduling system, so the public form never offers a time the calendar cannot honor.
Forcing a patient to create an account before seeing any availability ends many bookings before they begin. Ask for the minimum on the first screen, then collect the detailed history once the appointment is held. Patients who abandon the form rarely come back to finish it.
Auto injury patients need their own route. A page that treats a crash the same as a stiff neck will confuse them about paperwork and insurance. Give accident patients a clear path that asks about the collision, the insurance involved and any attorney, and let the front desk take it from there.
Track new-patient exams booked each week and the share of booking requests that end in a completed exam. Compare those numbers with the weeks before launch, using the schedule as the source so the figures match what the doctors actually see.
Two operational checks matter as well. Count how many intake packets are complete before the patient enters the exam room, and track how often the doctor has to wait for paperwork. Fewer waits usually mean the exam starts on time and the afternoon schedule holds. A short monthly note to the doctors summarizing these counts keeps the whole team on the same figures.
Scope sets the pace, from the number of doctors and locations to the intake forms and the scheduling rules that need checking. The plan is agreed on the free scoping call and written down before work starts.
Yes. The intake accepts imaging and records as secure files. Your team decides who can open them, and the storage approach is confirmed during scoping, so nothing is promised before it is checked.
For a chiropractic site, scope decides the figure, which lands between $300 and $2,200. Doctors, locations and the accident intake route move it most, and the number is written down before work starts.
No. The public request asks only for what the scheduler needs. Clinical history belongs in the secure intake packet, which the doctor reviews, and your compliance adviser should check every field before launch.
We will walk through your exam types, doctors and cancellation rules on a free call. The scope and price come in writing before the build starts.