Assigned tasks
Tasks for the shift, arranged by room and by time, each with a named owner and a tick box when finished.
SIZ Group designs and builds a dermatology staff operations app that gives each team member assigned work, room setup checklists, specimen tracking and internal updates in one place. Each project begins with a conversation about how your clinic runs, followed by a proposal you can review line by line.
A dermatology day runs on small, repeated steps. Exam rooms need the cryotherapy unit, the cautery tools and the right sizes of sterile supplies. Biopsy specimens go into labeled containers, get logged and wait for a courier. Each step is simple, and each one fails quietly when it depends on memory.
The weak points are the handoffs. A medical assistant may finish a visit and assume the specimen has been logged, while the billing team waits for the note. Prior authorizations for biologic treatments often stall because the request sits in an inbox while the clinician is in procedures. Staff discuss the problem in the hallway, but nothing shows who owns the next step.
The lead medical assistant opens the app before the first patient. Her list shows the room setup for each exam room, grouped by time, with the supplies checklist attached. She checks off the cryotherapy canister and the sterile supplies, and the tasks for the morning are marked as started.
After a biopsy, she scans the specimen label, which logs the container, the site and the time it was collected. The courier pickup appears on the operations list with a reminder shortly before the scheduled collection. If a specimen is still unlogged at lunch, the operations manager sees it on the open-items list and reassigns it to the next available person.
Specimen records belong to the clinical file, which means each label, transfer and courier handoff needs a permanent trail. Edits should append a new line instead of replacing the old one, and the laboratory's own requirements decide how long records are kept.
Clinical photos and patient details fall under HIPAA where it applies. Access should be limited by role, views should be logged, and a business associate agreement must be in place before any protected health information reaches the app. Shared tablets should sign out after inactivity, and photos should never be saved to personal devices.
Tasks for the shift, arranged by room and by time, each with a named owner and a tick box when finished.
Step-by-step lists for cryotherapy, procedure rooms and supplies, editable by the office with a change record.
Scan a label to log a container, the site and the collection time, then track it until the courier collects it.
A shared work queue for biologic and specialty requests, with a named owner and a reminder for overdue steps.
A feed for shift notes and equipment faults, kept separate from patient information.
We need your list of daily checklists, the supplies each room needs, the specimen types and the courier schedule, and the prior authorization steps for biologic and other specialty treatments. We also need the roles in the clinic, because a medical assistant, a biller and an office manager do not see the same work.
Access should be granted in stages. We start with the task and checklist content, add the practice system link once the office agrees on the fields, and only then connect courier and lab status where a feed exists. Each connection is reviewed before it goes live.
A common mistake is a checklist that nobody can change. Supplies vary by room and by season, and a rigid form turns into a box staff tick without reading. The office should be able to edit checklists itself, with a record of each change.
Another pitfall is putting clinical detail into a general team chat. Specimen and patient information belongs in the secure app, and the update feed should carry only shift notes and equipment problems. We would make that boundary visible in the interface, not just in a policy document.
Start with specimen logging, because a missed label is the costliest error in the day. We would run the digital log beside the paper record for two weeks and compare results each morning. When the team trusts the app, the paper record is retired and the office keeps the audit trail.
Training should fit between patients, with a quick guide at each room and a short walk-through for the lead assistant. The operations manager receives a daily summary, so gaps are caught the same day rather than at the next audit.
Keep a short list of open questions from the first week and review it with the office at the close of each day. Small fixes, such as a clearer checklist label or an extra restock line, often decide whether staff trust the tool or work around it.
Expect a starting figure of $4,500 for a mobile app. The number of checklists, whether specimen tracking is included and how many staff roles need access all push the total up or down, and the proposal breaks each item out separately.
Yes, provided your laboratory accepts the digital version. Most clinics run both systems for a while as a safety net, then retire the paper. Each entry in the app carries its own timestamp, so an edit never hides the original.
Yes. Your office manager can edit checklist steps and supply lists, and the app records who changed each item and when. Larger changes, such as adding a new workflow, go through a short review first.
The open item stays on the operations list until someone logs it or explains why it is not logged. The operations manager sees it at close and can assign it to the next shift, so nothing disappears between days.
Send us one day's checklists and we will outline what a first release would cover, with the proposal to follow.