Technician board
Every technician, the services booked, their breaks and the free slots, on one screen.
A nail salon management app gives the owner or general manager one view of technicians on shift, station status, the walk-in queue and open tasks. SIZ Group designs and builds it for iOS and Android, reading the bookings the desk already keeps.
Clients judge a nail salon by small things: whether they wait too long at the desk, whether their technician starts on time, and whether the station looks clean when they sit down. A general manager who sees those points as they happen can fix them before a client leaves unhappy.
A client's decision comes from the day as they experience it. A late technician, a sold-out station and a missing product can each send a regular to the salon across the road. The oversight view is a way to see those problems in time, not a tool for policing staff. Owners often learn about a missed fill from an upset client at the desk, which is exactly the moment the board should have shown it.
On day one the board has to answer four questions: who is on shift, what is booked, which stations are free and what is still open. Those answers replace most phone calls and the walk around the salon.
Payroll, commission reports and long-range trend charts can wait. They matter, but they do not help the manager fill a free station before lunch. Keep the first release focused on what happens in the next hour.
At half past ten the general manager opens the app and sees one station free while a bridal party is due in twenty minutes. The board shows which technician has a short gap and which one has a break planned later in the morning. Her day runs on a board rather than on memory, and that habit is what the app is meant to build across the whole team.
She moves a walk-in to the technician with the gap, and the client's wait updates on the desk display and in the app. A task for a missing product appears in the open list, and she assigns it to the afternoon lead with a due time.
At close she reviews the day summary: services completed, takings, open tasks and the one client who asked for a refund. The summary goes to the owner before the till is counted. The owner reads the summary once, then the team hears about any open item at the morning huddle.
Every technician, the services booked, their breaks and the free slots, on one screen.
Each station's state, from ready to cleaning to in use, with the time it last changed.
Walk-ins and quick fills join a queue with an estimated wait the desk can share with clients.
Missing products, repairs and handover notes appear with an owner and a due time.
Services completed, takings and open tasks, ready to review before the till is counted.
Nail salons usually keep bookings in one product and sales in another. The manager view reads both sources and leaves the owner's reporting exactly where it is. Each connection gets a test run on a real Saturday before go-live.
Live bookings come through an interface wherever the booking product has one. Where it does not, a scheduled export carries the numbers until a better route exists, and that route is settled on paper before the build starts.
Dashboards come last in this build. A revenue total calculated from duplicate bookings or unpaid services looks neat and misleads the manager, so the booking data gets cleaned before any chart is drawn.
The second is designing for appointments alone. Walk-ins and quick fills are a real part of a busy salon's day, so the board has to hold them beside bookings from the first release onward. A manager who has to hunt for the missing product list will stop trusting the board, so that list should always sit on the first screen.
The quote depends on how many technicians and stations the view covers, how many roles need their own screens, which systems it reads from, and whether alerts travel by text. One salon with two roles is a far smaller job than a group sharing one queue across several sites.
A build of this kind starts from $4,500 for mobile apps, and the figure is fixed in writing once the views are agreed. Keep the scope steady by launching the day board first and adding reports after the manager has run several busy days on it.
It can be, because a small salon has the same peak-time gaps as a large one, with fewer people to cover them. A board showing stations and free slots can replace the notebook and the shouted updates. The scoping call shows which screens to build first.
Only with your permission. By default technicians see their own bookings, tasks and breaks, and the manager sees the full salon view. The roles are written down before the build.
If the connection drops at lunchtime, the desk keeps booking from the booking product itself. The board shows the moment of its last sync, and entries on a technician's phone wait on the device until the link returns.
A list of technicians and stations, the service menu with lengths, the opening and closing tasks, and the hours the salon is busiest on a typical Saturday. A recent difficult day helps us test the walk-in queue. The price and scope follow in writing.
The first step is a free scoping call, after which the scope and price are set in writing for your review.