Unified Job Queue
Installs, repairs, guard retrofits and cleanings in one list, filtered by stage, area or crew.
- Home
- Mobile App Development
- Exterior trades
- Manager oversight app for Gutter installers
A Gutter Business Management App Built for the General Manager
We build a gutter business management app that lets a general manager see every install, repair and cleaning in the queue, move crews between them, and read clear weekly reports on footage, stops and callbacks.
01
The Questions the GM Needs Answered Before Approving
A general manager signing off on this project wants to stop running the business from a whiteboard and a stack of callbacks. The app has to answer, in seconds, which jobs are waiting, which crew is overbooked tomorrow and whether last week's installs went out at the footage the estimator quoted.
It must also be faster than asking. If it is quicker to call the operations manager than to open the app, the GM will call, and the investment sits unused. Every screen should lead to a decision: reassign, follow up or approve.
Money matters too. The GM will want to see that the app shows unbilled completed jobs and cleaning visits that were done but never invoiced, because in a high-volume route business those small misses add up over a season.
- Install, repair and cleaning queues with clear waiting reasons
- Tomorrow's load per crew, with stops and estimated footage
- Quoted against installed footage on each closed job
- Callbacks by crew and by cause, such as leaks at miters or loose hangers
02
Walking Through a Week With the Oversight App
On Monday the general manager opens the queue and sees eleven installs ready, four repairs waiting on fascia replacement by a carpenter, and a long list of fall cleanings. Two install crews are booked solid, while the third has a light Wednesday because a customer postponed.
The GM drags a waiting half-round copper job onto the open day, checks that the crew lead has handled copper before, and confirms. The app notifies the crew and updates the customer's appointment in the scheduling system.
By Friday the weekly report shows footage installed per crew, cleaning stops completed and three callbacks, two from the same crew for leaking end caps. The GM schedules a short ride-along for that crew lead rather than guessing at the cause.
03
Pulling Data From the Systems You Already Pay For
Most gutter companies schedule and invoice through a platform like Jobber, Housecall Pro or ServiceTitan, with accounting in QuickBooks. The oversight app should read jobs, crews and invoices from those tools and add the views and reports they lack, rather than replacing them.
Where APIs are available, data refreshes automatically. Where they are limited, we may use scheduled exports, and we will say so plainly during scoping. Footage installed and callback causes often come from the field, so the crews' own app or checklist needs to feed those fields reliably.
We also look at where leads arrive. If many installs start in a marketplace like Angi, recording the lead source on each job lets the GM compare which channels produce the jobs that close at the quoted footage and which ones produce price shoppers.
What you get
Key features
Crew Load Planner
See each crew's next several days and move jobs between them, with changes sent to the field and scheduler.
Seasonal Report Sets
Switch between install and cleaning season views so the numbers on screen match the work in front of you.
Callback Tracker
Every return visit logged with cause, crew and photos, so patterns show up before reviews do.
Quote Accuracy View
Estimated against installed footage and materials by estimator, helping tighten future quotes.
04
Managing the Swing Between Install Season and Leaf Season
A gutter company's workload changes character through the year. Spring and summer lean toward installs and storm repairs that take hours per house. Fall swings hard toward cleaning routes with many short stops, and winter in colder regions brings ice dam damage and hanger repairs.
The app should report differently in each season. During fall, stops per crew per day and route density matter more than footage. In install season, footage, coil used and quote accuracy matter most. Letting the GM switch report sets by season keeps the dashboard relevant all year.
- Fall view focused on stops per day, route order and missed visits
- Install view focused on footage, materials and quote accuracy
- Storm mode that lifts repair jobs to the top of the queue
- Seasonal helper accounts that can be switched off in winter
05
Missteps That Sink Oversight Projects
The first mistake is asking for every possible report on day one. A GM rarely uses more than a handful regularly, and each extra report adds build time and data cleanup. Start with the five you would check every week.
The second is building reports on data nobody enters. If crews never log actual footage, the quote accuracy report will be empty. Agree on who records each number before designing the screen that displays it.
The third is treating crews as suspects. An oversight app framed as surveillance gets quiet resistance. Present it as fairer scheduling and faster answers for the field.
06
Getting the Office and Crew Leads on Board
Start with the GM and the operations manager using the app for two or three weeks alongside the old whiteboard. Once the queue matches reality, retire the whiteboard so there is only one source of truth.
Crew leads should see their own numbers before anyone else discusses them. Showing a lead their footage and callbacks privately first builds trust, and many will start competing on their own once the figures are visible.
Office staff need training too. A short session on updating job stages and logging waiting reasons, repeated after the first week, prevents the queue from drifting out of date while the habit forms.
Can the gutter business management app work alongside ServiceTitan?+
Yes, where your ServiceTitan plan allows API access. We read jobs and invoices from it and add the oversight views. We confirm what is possible on the free scoping call.
Does this need a separate app for crews?+
The reports rely on field data like footage installed and callback causes. That can come from a crew app, from your existing field service platform or from a simple screen we add for crew leads.
How long before reports are trustworthy?+
That depends on data entry habits more than software. Most companies need a few weeks of consistent field updates before weekly reports reflect reality, which is why we suggest a short parallel run.
What does it cost?+
Mobile apps with SIZ Group start at $4,500. Oversight apps with integrations and several report sets cost more, and we confirm scope and price in writing before work starts.
Related
All exterior trades pagesMore for exterior trades
Let's make it happen
Run Your Gutter Crews From One Clear Screen
Book a free scoping call and we will map your queues, crews and reports into an oversight app that fits your season.